TERMS OF SERVICE
Last Updated: [DATE]
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and [COMPANY NAME] ("Company," "we," "us," or "our") governing your access to and use of our website [WEBSITE URL] and any related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
2. Eligibility
By using our Services, you represent and warrant that you are at least [16/18] years of age and have the legal capacity to enter into a binding agreement. If you are using our Services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Description of Services
[COMPANY NAME] provides [DESCRIBE YOUR SERVICES - e.g., "AI automation solutions, consulting services, software development, and related technology services for businesses"]. The specific scope, deliverables, and terms of any services will be outlined in separate agreements, proposals, or statements of work.
4. User Accounts
Some features of our Services may require you to create an account. You agree to:
Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your login credentials confidential and secure
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, outdated, or incomplete.
5. Communications and SMS Consent
General Communications
By providing your contact information, you agree to receive communications from us related to your inquiries, our services, and your account.
SMS/Text Message Marketing
By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive recurring promotional and personalized marketing text messages from [COMPANY NAME].
You understand and agree that:
Messages may include information about [DESCRIBE CONTENT - e.g., "AI solutions, special offers, discounts, service updates, and promotional content"]
Message frequency varies
Message and data rates may apply based on your mobile carrier plan
Consent to receive text messages is not a condition of purchasing any goods or services
You may opt out at any time by replying STOP to any message
For help, reply HELP or contact [EMAIL ADDRESS]
By consenting to receive text messages, you confirm that you are the owner or authorized user of the mobile device and phone number provided, and that you are authorized to approve the applicable charges.
6. Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Use the Services in any way that violates applicable laws or regulations
Use the Services to transmit any harmful, threatening, abusive, defamatory, or otherwise objectionable content
Attempt to gain unauthorized access to any part of the Services, other accounts, or computer systems
Interfere with or disrupt the integrity or performance of the Services
Use any automated means to access the Services without our prior written consent
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Collect or harvest any information from the Services without authorization
Use the Services to send unsolicited communications (spam)
Engage in any activity that could damage, disable, or impair the Services
7. Intellectual Property Rights
Our Intellectual Property
The Services and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio, video, software, and the design, selection, and arrangement thereof, are owned by [COMPANY NAME], its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes in accordance with these Terms. This license does not include the right to:
Modify, copy, or create derivative works based on the Services
Use any data mining, robots, or similar data gathering methods
Download any content unless expressly permitted
Use the Services for any commercial purpose not expressly authorized
Your Content
By submitting any content, information, or materials to us through the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing and improving our Services.
8. Payment Terms
[IF APPLICABLE]
Fees
Fees for our Services will be outlined in separate agreements, proposals, or invoices. All fees are quoted in [CURRENCY] unless otherwise specified.
Payment
Payment is due [PAYMENT TERMS - e.g., "within 30 days of invoice date" or "in advance of service delivery"]. We accept payment via [ACCEPTED PAYMENT METHODS].
Late Payment
Late payments may be subject to interest at [INTEREST RATE - e.g., "1.5% per month" or "the maximum rate permitted by law"]. We reserve the right to suspend or terminate Services for accounts with overdue balances.
Refunds
[DESCRIBE REFUND POLICY - e.g., "Refunds are handled on a case-by-case basis" or "No refunds are provided for completed services"].
9. Confidentiality
Each party agrees to maintain the confidentiality of any proprietary or confidential information disclosed by the other party in connection with the Services. This obligation does not apply to information that is publicly available, independently developed, or lawfully obtained from third parties.
10. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES.
[FOR AI/AUTOMATION SERVICES: AI-generated outputs and automated solutions are provided for informational and operational purposes. Results may vary, and we do not guarantee specific outcomes or results from the use of our AI solutions.]
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [COMPANY NAME], ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:
ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
ANY DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
ANY UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF [AMOUNT - e.g., "£100" or "THE TOTAL AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM"].
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to indemnify, defend, and hold harmless [COMPANY NAME] and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
Your violation of these Terms
Your use of the Services
Your violation of any third-party rights, including intellectual property or privacy rights
Any content you submit through the Services
13. Termination
Termination by You
You may stop using our Services at any time. If you wish to close your account, please contact us at [EMAIL ADDRESS].
Termination by Us
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, including if we reasonably believe that you have violated these Terms.
Effect of Termination
Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
14. Dispute Resolution
[CHOOSE ONE OF THE FOLLOWING OPTIONS:]
Option A: Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [JURISDICTION - e.g., "England and Wales" or "the State of California"], without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of [JURISDICTION].
Option B: Arbitration (US-focused)
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by [ARBITRATION BODY - e.g., "the American Arbitration Association"] in accordance with its rules. The arbitration shall take place in [LOCATION], and the arbitrator's decision shall be final and binding. You agree that any arbitration shall be conducted on an individual basis and not as a class action.
15. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and [COMPANY NAME] regarding the Services and supersede all prior agreements and understandings.
Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by us to be effective.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Notices
Any notices to us should be sent to [EMAIL ADDRESS] or [MAILING ADDRESS]. We may provide notices to you via email, through the Services, or by posting on our website.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.
16. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms and, where appropriate, providing additional notice (such as via email or a prominent notice on our website).
Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms.
17. Contact Us
If you have any questions about these Terms, please contact us at:
[COMPANY NAME]
[STREET ADDRESS]
[CITY, STATE/COUNTY, POSTCODE]
[COUNTRY]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]